Our Privacy Policy

Effective Date: 01 July 2025 Last Updated: 01 Jan 2026

Sky Way (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, use our services, or communicate with us.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

When you interact with our website or services, we may collect:

Full name
Business name
Phone number / WhatsApp number
Email address
Business type
City / Location
Any other information you provide through forms or communication

1.2 Business Information

If you become a client, we may collect:

Website details
Social media account information
Business branding materials
Advertising account access (Meta, Google, LinkedIn)

1.3 Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Pages visited
Time spent on pages
Referral sources

This helps us improve our website performance and marketing efforts.

2. How We Use Your Information

We use your information for the following purposes:

To respond to enquiries
To provide and manage our services
To set up and operate your Sky Way system
To improve our website and services
To communicate important updates
To provide customer support
To send promotional offers (if applicable)

We only collect information that is necessary to provide our services effectively.

3. Legal Basis for Processing

We process personal information based on:

Your consent
Contractual necessity (when providing services)
Legitimate business interests
Legal obligations

4. Data Sharing & Disclosure

Sky Way does not sell, trade, or rent personal information to third parties.

However, we may share data with trusted third parties when necessary, including:

Website hosting providers
CRM and automation platforms
Advertising platforms (Meta, Google, LinkedIn)
Payment processors
Cloud storage providers
Messaging platforms (WhatsApp, Facebook, Instagram)

These third parties are responsible for protecting your data under their own privacy policies.

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

Secure hosting environments
Restricted access to sensitive information
Password-protected systems
Secure communication channels

While we take reasonable precautions, no system can guarantee 100% security.

6. Data Retention

We retain personal data only for as long as necessary:

To provide services
To comply with legal requirements
To resolve disputes
To enforce agreements

If you request deletion of your data, we will remove it unless legally required to retain it.

7. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

Improve user experience
Analyze traffic
Optimize marketing campaigns

You can manage or disable cookies through your browser settings.

8. Marketing Communications

If you submit your contact details, you may receive:

Service-related updates
Promotional offers
Business growth tips

You may opt out of marketing communications at any time by contacting us.

9. Your Rights

Depending on applicable laws, you may have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Withdraw consent
Object to certain data processing activities

To exercise these rights, please contact us.

10. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.

11. Children’s Privacy

Sky Way does not knowingly collect personal information from individuals under 18 years of age.
If such information is discovered, we will delete it promptly.

12. International Data Transfers

If we use third-party platforms located outside your country, your information may be transferred internationally.
We ensure appropriate safeguards are in place.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated “Last Updated” date.
Continued use of our website means you accept the revised policy.

14. Contact Information

If you have any questions about this Privacy Policy, please contact:

Sky Way
Email: [email protected]
Phone / WhatsApp: +94710360361